As one of the worlds largest suppliers of medium-sized cutter suction dredges, Ellicott Dredges takes its market position very seriously. Our core values are embodied in every Ellicott brand dredges DNA. Throughout our history, Ellicott brand dredge owners have learned that production and dependability is our way of life, not just a saying.
Just wanted to say thank you again, your 300 SL Dragon is a very high-quality machine! Many dredges especially old swinging ladder dredges pump water while the operator is setting up for the next cut, but not this one. We were able to turn the pump off, with the flick of a switch, set up, then send the treatment plant heavy solids! We had zero downtime due to the dredge.
We are also most impressed with Brutus [our 460S dredge], it is truly a sight to behold sitting in the shop, and, the quality workmanship, pride and attention to detail demonstrates the commitment on those involvedCustomer service and attention to details such as this are whythe Ohio Department of Natural Resources is proud of our longstanding relationship with Ellicott Dredges.
Since 1990, myself and my mechanic have contacted the customer service and parts division on many occasions and all Ellicott personnel have treated us with respect and integrity. The Rudee Inlet II dredge has served the City of Virginia Beach very well since 1987 and still remains in excellent condition to this day.
We are proud of the quality of our products, and we stand behind them 100%. If for any reason you are not satisfied with the merchandise you ordered, just return it within 90 days to receive a refund in the manner of original payment for merchandise only. Manufacturer guarantees/warranties for power tools, CNC and laser products will supersede the Rockler Guarantee if these items are damaged or defective. For these items, please call the store where you purchased them or our customer service department at 1-800-376-7856 so we can assist you.
Your order will come with a return form with convenient instructions, or you may send your returns directly to Returns Department, Rockler Woodworking and Hardware, 4365 Willow Drive, Medina, MN 55340. You may also return purchases to a Rockler store near you for store credit. Items shipped directly from the manufacturer cannot be returned in store. For international returns, please click here.Get in Touch with Mechanic